Don't Be a Grouch: Complain Online, Get Money Back?

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Don't Be a Grouch: Complain Online, Get Money Back?

by WSJ Live 5:09 mins

Don't Be a Grouch: Complain Online, Get Money Back?

by WSJ Live 5:09 mins

Marketwatch's Charles Passy joins Digits and explains tips for complaining online to get your point across, not go overboard and, in some cases, get money back. He complained online and got $1,200 back. Photo: Getty Images.

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